Kitchener Water Service Update: Addressing the Leak with Precision

Hello Kitchener residents,

Over the past few weeks, many of you have experienced water pressure issues. We're pleased to share that our diligent team has successfully identified the cause: a faulty line on the north side of the highway.

Our mission at the Kitchener Improvement District is not just to identify problems, but to act swiftly in resolving them. In keeping with this commitment, we are undertaking a line replacement this morning. As part of this necessary repair, water service on the north side of the highway will be temporarily suspended in the next few hours. We understand the inconveniences this may cause and are doing everything in our power to ensure that the shutdown is as brief as possible.

Safety and service quality are our top priorities. These repair efforts are not just about restoring water pressure; they are about ensuring that every resident receives the quality of service they deserve. We're grateful for the community's continued understanding and patience as we navigate this challenge.

We remain under a boil water notice for the time being, and we'll keep you posted on any further updates.

As always, if you have questions or concerns, feel free to reach out to our team. Russell Faulkner and Jon Delcaro are always available to address any of your inquiries—just drop an email at Kitchenerbc@gmail.com or give us a call at 250-977-5565.

Thank you for standing with us as we work towards a swift and effective resolution.

Stay hydrated and stay safe!